Disney Management and Leadership with Lee Cockerell

Lee Cockerell, VP of Disney World Resort (Retired), Talks about Management and Leadership Strategies

"As the Senior Operating Executive for ten years Lee led a team of 40,000 Cast Members and was responsible for the operations of 20 resort hotels, 4 theme parks, 2 water parks, a shopping & entertainment village and a sports and recreation complex in addition to the ancillary operations which supported the number one vacation destination in the world.” One of Lee’s major and lasting legacies was the creation of Disney Great Leader Strategies which continues on as the primary resource for developing the 7000 leaders at Walt Disney World. Lee has held various executive positions in the hospitality and entertainment business with Hilton Hotels for eight years and the Marriott Corporation for 17 years before joining Disney in 1990 to open the Disneyland Paris project. Lee has served as Chairman of the Board of Heart of Florida United Way. He currently serves on the Board of Trustees for The Culinary Institute of America (CIA). In 2005 Governor Bush appointed Lee to the Governor’s Commission on Volunteerism and Public Service for the state of Florida. lee cockerell and familyHe is now dedicating his time to public speaking, authoring a book on leadership, management and service excellence which was published in 2008 and is now available in ten languages. Lee also performs leadership and service excellence consulting for organizations as well as the Disney Institute.

Lee has received the following awards; 2002 Golden Chain Award for Outstanding leadership and business performance from the Multi-Unit Foodservice Operations Association (MUFSO). 2003 Silver Plate Award for Outstanding Operator in the foodservice industry from the International Foodservice Manufacturers Association (IFMA). 2006 Excellence In Production Operations Management and Leadership (POMS) from the Productions and Operations Management Society (POMS).

Networking Fools JW Najarian and Bob Schecter of CREPIG also have a business, finance and Lifestyle Blog at www.NetworkingFool.com. Recently JW and Bob got the chance to speak with Lee Cockerell about the Disney Management and Leadership philosophy and how Lee used these strategies to run one of the most success businesses in the world.

Lee Discusses:

  • How do you become VP of Operations for one the the best known and happiest places on earth?
  • How do you manage without micromanaging?
  • Can leadership and management techniques used to support over 40,000 scale for small business?
  • What is R.A.V.E.?
  • How do you manage managers
  • How Time Management changed his life.
  • Leadership for children
  • How to set up community.
  • And Much, Much More
[We hope you enjoy this Networking Fools Podcast Presentation, a Network Alchemists Production.

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a Fools Media Group production by Bob Schecter and JW Najarian, the Networking Fools


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