The True Cost of Bad Customer Service

Event Details

The True Cost of Bad Customer Service

Time: October 11, 2017 from 2pm to 3pm
Location: Online!
Website or Map: https://www.multifamilyinside…
Event Type: webinar
Organized By: Felicia Norman
Latest Activity: Oct 3, 2017

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Event Description

Bad customer service is more expensive than you think. Companies who want to be in business for the long haul will have to be serious about eliminating bad customer service. This webinar will help participants learn the true impact of bad customer service and its effect on customer loyalty and satisfaction. Join this webinar for specific actionable steps to improve customer service.

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Join Alexandra Jackiw and the Webinar Wednesday Team on October 11, 2017 at 2pm Eastern Time to reduce the expense of bad customer service!


Who should watch:
On Site Team Members, Regional Managers, Small Owners, Management Company Executives, Training Directors


About Alexandra Jackiw:
Alexandra Jackiw is President of Milhaus Management, where she leads the property operations and asset management functions for the Milhaus portfolio and select third-party clients. She is a nationally recognized speaker and an accomplished expert in all aspects of property management, marketing, and training, with extensive experience managing all types of assets. Alex was Chairman of the Board of the National Apartment Association in 2013 and also served as President of the NAA Education Institute in 2008 and 2009. She graduated from the University of Rochester with a B.A. in Chemistry and received her M. Ed. from Ohio University.

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