Getting to “I Do”, Again and Again. Keeping the Resident Romance Alive!

Event Details

Getting to “I Do”, Again and Again. Keeping the Resident Romance Alive!

Time: November 19, 2014 from 2pm to 3pm
Location: Online! http://www.multifamilyinsiders.com/resident
Event Type: webinar
Organized By: Carolina Martinez de Botello
Latest Activity: Nov 7, 2014

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Event Description

Did you know that the majority of residents start deciding whether or not they will renew within the first two weeks after move in? The renewal starts at move in and smart apartment managers know how to create an experience that will motivate renters to stay and pay more. Learn 7 easy to implement actions that will increase resident satisfaction and the likelihood of renewal.


>> Sales tips to set the stage for renewal during the move-in process and throughout the lease
>> How to ask (and get) the re-sale as a part of your daily operations
>> Simple ways to engage your residents and build better relationships and referrals
>> Three ways to increase perceived value of your community

Join Rebecca Rosario and the Webinar Wednesday Team on November 19th at 2pm Eastern Time to keep your residents longer!


About Rebecca Rosario:
NALP, CAM, NAAEI is a trend-spotting visionary with over 20 years of tried and true on–site and corporate property management experience. She is President of Full House Marketing, Inc. of North Carolina, a marketing, staffing and training company, and Co-founder of PMManuals.com, a property management policy creation company. Rebecca is known for her innovative manner and tact to leasing and marketing apartments, along with her passion for education and talent development. She is a NAAEI faculty member, and a former Director of The Triangle Apartment Association Board and Piedmont Triad Association Board. Rebecca is a multiple NAA Education Conference Speaker and a multiple Multifamily Pro Brainstorming Presenter and Facilitator.Currently, Heather is the Imagination In Charge of Behind the Leasing Desk Training and Consulting Services, a training and consulting firm out of the Seattle area that specializes in meeting the specific needs of multifamily clients who may be experiencing challenges in different facets of the property management world. She is an accomplished national speaker and trainer, and her blog posts, podcasts, and articles are visited by thousands of apartment professionals each month. Her work has been seen in industry publications across the country, including UNITS Magazine. Besides holding her CAS designation, Heather is NAA Advanced Instructor trained and has been a member of the NAAEI Faculty since 2009, as well as a Washington Multi-Family Housing Association NALP and CAM instructor. Heather's blog, Behind the Leasing Desk, shares her ideas on everything in her corner of the property management universe. Heather provides an educated and objective point of view coupled with a sense of humor that is valued by her readers and clients.

* Each registration is good for one attendee OR one on-site team. If you would like multiple attendees, group viewing events, or other needs, please contact us.

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